Refund policy
At Girleisure, your satisfaction is important to us. If you’re not completely happy with your purchase, we’re here to help.
Refund Timeframe
We accept refund requests within 14 days after the items were received.
Eligibility
All refunds are evaluated on a case-by-case basis. To be considered for a refund:
• Items must be unworn, unwashed, and in original condition
• All original tags and packaging must be included
• Proof of purchase is required
Non-Refundable Items
For hygiene and safety reasons, we do not accept refunds on:
• Worn or washed items
• Final sale items
• Items damaged due to improper care
How to Request a Refund
Please email us at support@girleisure.com with:
• Your order number
• Reason for the refund request
• Photos (if applicable)
Our team will review your request and get back to you within 3–5 business days.
Refund Method
If approved, refunds will be issued to the original form of payment. Please allow 5–10 business days for the refund to appear on your statement.